Module 03 / Understand

Not sessions.
People.

Most analytics hand you a number. User Journey hands you a person: a readable name, where they are, what they came in on, every page they opened and how long they stayed — and whether they hit the goals you care about.

Named visitors|Goal tracking|Proxy & bot flags
SF
Swift Falcon
Berlin, DE · mobile · Chrome
real
/ 0:12
/features 1:04
/pricing 2:47
/pricing 0:38
/signup
goal: sign up
3
visits
11
pages
9m
time
The record

Everything known
about one visitor.

A stable fingerprint becomes a memorable label, so your team can talk about "Swift Falcon" instead of a hash.

Identity

  • Readable label
  • Stable fingerprint
  • Identified email or ID
  • First and last seen

Location

  • Country
  • Region
  • City
  • Network / ISP

Device

  • Device type
  • Browser
  • Operating system
  • Screen size

Context

  • Landing URL
  • First referrer
  • Traffic source
  • Language and timezone

Behaviour

  • Visit count
  • Pageview count
  • Total time on site
  • Bounced or not

Traffic quality

  • Proxy or VPN detected
  • Hosting provider detected
  • Flagged, never silently counted
  • Geo enriched in the background
Goals

Decide what
counts as winning.

A goal is a URL pattern plus a name. Once it exists, every visitor who reaches it is recorded against it — so you can see which sources, pages and campaigns actually produce them.

Conversion

The outcome you are actually paid for.

Sign up

An account created or a list joined.

Checkout step

A stage inside a longer purchase flow.

Engagement

A meaningful action short of a sale.

Key content

The page you need people to read.

Insights report

What the dashboard shows

Totals

Visitors, visits, pageviews and time on site for the period.

Goal completion

How many visitors reached each goal, and the share of all traffic.

Entry pages

Where people arrive, ranked.

Exit pages

Where they leave — usually the more useful list.

Top pages

The full page ranking by views.

Sources

Search engines, social networks and direct traffic, named.

Highlights

The handful of findings worth reading first.

Sources

Referrers, resolved
into real names.

Raw referrer strings are matched against a list of known networks, so t.co and x.com both read as one source.

Google Bing DuckDuckGo Yahoo Yandex Ecosia Baidu Facebook Instagram LinkedIn X (Twitter) TikTok Pinterest Reddit YouTube GitHub Product Hunt Hacker News + direct & unknown

Respect Do Not Track

Honour the browser signal and record nothing for those visitors.

Ignore query strings

Collapse tracking parameters so one page stays one page.

Exclude paths

Keep admin areas, staging routes and checkouts out of the data.

Retention window

Set how long journey data is kept before it is cleared.

Stop losing the visitors
you already paid for.

More leads from the traffic you already have, and follow-up that sends itself. Free to start — no card, no monthly fee.