14-Day Refund Policy

You are eligible for a full refund if:

• You request a refund within 14 days of your purchase
• This is your first purchase with Builderify
• You have not violated our Terms of Service
• You have not engaged in fraudulent or abusive behavior

To request a refund, please follow these steps:

1. Contact our support team at [email protected]
2. Include your account email address and purchase details
3. Provide a brief reason for your refund request
4. Our team will process your request within 2-3 business days

Once your refund is approved:

• Refunds will be processed back to your original payment method
• Processing time is typically 5-10 business days depending on your bank or payment provider
• Your account access will be terminated immediately upon refund processing
• All data associated with your account will be permanently deleted

The following are not eligible for refunds:

• Repeat purchases (only initial purchases are eligible)
• Requests made after the 14-day period
• Accounts that have been suspended or terminated for Terms of Service violations
• Custom development or consulting services
• Digital products that have been downloaded or accessed extensively

If you have any disputes regarding refunds:

• First, contact our support team to resolve the issue directly
• If unresolved, you may contact your payment provider or bank
• For Stripe payments, you can also contact Stripe customer support